Morning with Movers Ep. 74: Cruise Stories, Industry Insights, and 2025 Forecasts

In this lively episode of Morning with Movers, Dwyght Mack juggles baby duty while catching up with Ryan Marsh and Phil Diamond. They dive into everything from cruise adventures and spontaneous vacations to the challenges of navigating the moving industry. With the year winding down, the trio shares insights on market trends, staffing struggles, and what’s on the horizon for 2025. Whether it’s closing jobs properly or spotting “busy” competitors, this episode is packed with relatable stories and valuable takeaways.

Mack’s Moving Training was born to help other Moving Owners simplify the process and get their time back. With this day and age, employee turnover is a real thing and to constantly have to repeat yourself has to be the thing of the past in order for us to grow. We hear from a lot of moving companies “we train our crew members on the truck” (which means on the job). This is a very stressful situation for a new candidate and whether you believe it or not it could be stressful for you as well. Hoping and crossing your finger your new mover doesn’t cause damage or hoping your most senior crew member doesn’t up and leave one day. Owners have too much stress to begin with training doesn’t need to be. Now we discussed the moving aspects, how is sales trained? Are they Just thrown on the phone hoping they get a sale and if they don’t, they’re gone? Let’s be intentional about our process, set our employees up to succeed and in the end we all are rewarded.