Morning With Movers: Building Strong Relationships and Navigating Challenges

Join us for another insightful session of “Morning With Movers” where we discuss the art of building strong customer relationships and navigating the challenges that come with the moving industry. Learn from experienced business owners as they share their strategies for success and the importance of nurturing connections in this competitive field.

Mack’s Moving Training was born to help other Moving Owners simplify the process and get their time back. With this day and age, employee turnover is a real thing and to constantly have to repeat yourself has to be the thing of the past in order for us to grow. We hear from a lot of moving companies “we train our crew members on the truck” (which means on the job). This is a very stressful situation for a new candidate and whether you believe it or not it could be stressful for you as well. Hoping and crossing your finger your new mover doesn’t cause damage or hoping your most senior crew member doesn’t up and leave one day. Owners have too much stress to begin with training doesn’t need to be. Now we discussed the moving aspects, how is sales trained? Are they Just thrown on the phone hoping they get a sale and if they don’t, they’re gone? Let’s be intentional about our process, set our employees up to succeed and in the end we all are rewarded.